Your privacy matters to us. This policy outlines how Cleverviaspace collects, uses, stores, and protects your personal data. We operate in compliance with GDPR, PIPEDA, and Canadian privacy laws so you can engage confidently with our services.

Information We Collect

We collect only the information needed to provide requested services and enhance your experience.

• Contact details such as name, email, phone, and address provided by you through inquiry forms.
• Information about your business, user base, and project needs when requesting IT resourcing.
• Records of your communications with us, including emails, calls, and tickets for service quality.
• Technical data such as browser information and visit logs for security and analytics.

How Your Data Is Used

Information is used strictly for business purposes and never sold or shared without legal basis.

• To respond to your inquiries and provide relevant IT outsourcing solutions.
• To improve our service offerings and website user experience.
• For communications relating to your requests, onboarding, and project updates.
• To meet regulatory, security, or legal obligations where required.

Legal Basis for Processing

All processing is performed with your consent and necessity for contractual or legal requirements.

If you withdraw consent, we will stop processing your information except where retention is required by law. Your data rights are respected at all times.

Sharing Your Data

We do not share your information except as necessary to fulfill your requests or comply with law.

• Service providers who process data strictly on our behalf for IT support, infrastructure, or analytics.
• Regulatory authorities, if required to comply with applicable Canadian law.
• With your consent or at your explicit request, for introductions or collaborative projects.

Data Security

We implement technical and organizational security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. Data is encrypted where possible and access is strictly limited to authorized personnel. Regular audits and reviews are conducted to maintain high standards of protection.

Your Rights

You may request access, correction, or erasure of your data at any time by contacting us.

• Right to know what data we hold about you and its purpose.
• Right to correct inaccuracies in your personal information.
• Right to object to processing or request deletion of your data, within legal boundaries.
• Right to withdraw consent without affecting prior lawful processing.

Cookies and Tracking

We use cookies to improve our website’s performance and your browsing experience. You can learn more or adjust preferences in our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

To exercise your privacy rights or address any concerns, please reach out using the contact information below.

Policy Updates and Changes

This policy may be updated to reflect changes in regulation or business practice. Please review it periodically for the latest information.